CURRENT CHARGES

Further to the introduction of the credit card surcharge ban, as of 13th January 2018, we have introduced a new fully inclusive Transaction Fee, for all bookings made via the Box Office or Online.

This is the same fee for all method of payments. This new fee of only £2.25 per transaction is well below the industry standard and we have tried to keep this down as low as possible. No other booking fees or charges are applicable and the only other charge would be for first class postage which is currently £1.30.

Please beware of purchasing tickets for the Pavilion Theatre on Ebay/Gumtree or any other online sites, as any tickets purchased in this manner for more than the face value will not be valid and tickets will be cancelled and entry will be refused. This is part of our terms and condition of all sales, please note that we have full details of all tickets currently being sold on these sites.

HOW TO BOOK:

• Online: www.eticketing.co.uk/paviliontheatre/
• Telephone Box Office: 0141 332 1846
  Party Bookings Office: 0141 333 1791
• In Person: 121 Renfield Street, G2 3AX

We currently accept: Visa, Mastercard, Visa Debit, Mastercard Debit, Maestro, Solo & Visa Delta as method of Payment.

Tickets will be posted to you if booked more than 3 days in advance of your chosen performance and an additional fee of £1.30 for postage will be automatically charged to your account. All other tickets will be held at the box office for collection. Please note that the credit/debit card that was used to purchase tickets must be produced at the time of collection.
(Please note that tickets can only be posted to the cardholders address)

RESERVATIONS

Tickets can be reserved for three days without payment unless alternative arrangements have been made. Tickets reserved less than 3 days before the performance will be held until 1 hour prior to the performance depending on availability. Please note that if payment is not made on time your reservation will be cancelled.

CONCESSIONS

For some of our shows we offer reduced priced tickets to the following:-

Groups of 10 or more, Additional Needs,
Children (under 16),
Senior Citizens, Students, Unemployed, Services & Emergency Service Personnel

Concession tickets are subject to proof of entitlement.

ADDITIONAL NEEDS CUSTOMERS

We ask that persons who require any specific seating requirements, disabled or otherwise, to contact the Box Office direct on 0141-332-1846 and our staff will be able to assist and seat you according to your specific needs. This avoids any disappointment on the night.

Should you require seats of this nature, the STALLS area has ramp access, easily accessible seating and a Disabled restroom. In general, the doors open 45 minutes prior to every performance which will give plenty of time for you to get seated.

OPENING HOURS

Monday to Saturday: 10am – 6pm, 8pm on show days.
Sunday: 4pm to 8pm on show days only.

TERMS & CONDITIONS OF BOOKING

• Full terms and conditions are available here.
• Please read our Policy on babies-in-arms

TICKET COLLECTION

Ticket Collection – Tickets for pickup will be available for collection only at the box office after the door opening time on the date of the performance.

Please ensure that you bring along your credit / debit card used in the transaction if you are collecting your tickets from the Box Office.